Job Details

[Call Center / Remote] - Anywhere in U.S. / $18+ per hour / Medical, dental & vision / 401k match / PTO - As Customer Service Rep at Reliance Matrix, you will: Communicate with customers through various channels such as phone, email, and chat; Handle incoming inquiries, complaints, and requests with professionalism and empathy; Provide accurate and timely resolutions to customer issues; Document all interactions and update customer information in the database; Escalate complex cases to the appropriate department for further assistance; Follow up with customers to ensure satisfaction and retention; Maintain a positive attitude and promote a customer-centric culture within the team...Hiring Immediately >>