Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / PTO - As a Customer Care Rep at Arketa, you will: Provide excellent customer service to our clients by responding to chat and email in a timely and professional manner; Maintain a high level of product knowledge to assist customers with their inquiries and provide accurate information; Troubleshoot and resolve customer issues with empathy and a positive attitude; Document all customer interactions and follow up as needed to ensure customer satisfaction; Utilize various software and tools to manage customer accounts and provide support; Collaborate with other team members to improve processes and enhance the overall customer experience...Hiring Immediately >>