Job Details

[Call Center / Remote] - Anywhere in U.S. / Up to $19.94 per hour / Benefits - As a Customer Service Rep at Keen, you will: Respond to inbound customer communications by phone, live chat, and email politely and efficiently within a fast-paced environment; Answer product questions from customers and provide solutions based on individual needs; Assist customers in submitting internet orders, returns, exchanges, and warranty claims; Provide technical and/or product information to help fans make informed purchases and reduce the risk of return; Leverage product and technical knowledge to create revenue opportunities for the brand; Make suggestions that improve internal processes and result in enhanced customer experiences...Hiring Immediately >>