Job Details

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complexamenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Position Summary:

The Marina Store Attendant is responsible for the daily operation and maintenance of the Cape Royale Marina Store and surrounding areas. This position involves customer service, cash handling, merchandise inventory and sales, facility cleanliness, safety inspections, and enforcement of marina rules. The Attendant ensures a welcoming, clean, and well-organized environment for residents and guests while upholding the standards and procedures outlined in the Marina Operations Manual.

Key Responsibilities:

Store Operations & Customer Service

• Open and close the marina store daily, including balancing the cash drawer at the start and end of each shift.
• Sell fuel, merchandise, snacks, and other store items to customers.
• Assist boaters with docking and operating the self-service fuel pump.
• Keep displays organized and merchandise attractively arranged.
• Respond to customer inquiries and always provide excellent customer service.

Inventory & Supplies

• Assist with maintaining accurate records of store inventory and restocking as needed.
• Purchase store supplies and merchandise under the direction of the Community Manager.
• Monitor inventory levels for store, fuel, and restroom supplies.

Cash Handling & Financial Reporting

• Maintain the accuracy and security of the cash drawer throughout shifts.
• Prepare and document daily revenue reports.
• Prepare daily bank deposits and deliver them to the POA drop box for submission to the bank.
• Ensure all financial documentation is accurate and submitted timely.

Facility & Grounds Maintenance

• Keep store interior clean and orderly (including windows, counters, floors, and restocking shelves). Remove trash and take it to the gas tank area (trash is picked up on Mondays and Fridays).
• Maintain the cleanliness of piers, docks, and the fuel dock area.
• Sweep/hose piers and walkways as needed. This includes pier lighting.
• Ensure the fish cleaning station is cleaned regularly.
• Keep restrooms clean and stocked with necessary supplies.

Safety & Compliance

• Perform daily inspections of piers and report maintenance needs in writing to the Community Manager.
• Monitor marina activity for safety and compliance with posted rules and regulations.
• Issue verbal warnings for rule violations and document recurring issues via incident reports.
• Follow all Marina Operations Manual procedures consistently and suggest updates when needed.
• Perform other duties or special projects as assigned by the Community Manager or Marina Committee.
• Ensure watercrafts are compliant with lease agreement regulations regarding registration and cleanliness.

Disclaimer

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• High school diploma or equivalent (associate or bachelor's degree preferred).
• Must be able to pass a background check
• Previous customer service or retail experience preferred
• Strong verbal communication and interpersonal skills.
• Proficient and accurate handling of cash and completing financial transactions
• Ability to perform physical tasks, including lifting, standing for extended periods, and working in outdoor environments.
• Must be TABC certified or willing to become certified.

Physical & Working Conditions

• Regularly required to walk, stand, bend, lift, reach, and carry up to 40 lbs.
• Work is performed both indoors and outdoors, with exposure to varying weather conditions (sun, rain, humidity).
• Must be comfortable working near water and around boats and fuel systems.

Additional Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
• Manual dexterity to operate tools, equipment, and machinery safely.
• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
• Ability to wear and use appropriate personal protective equipment (PPE).
• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Work Schedule

• Flexible schedule, including weekends and holidays as needed
• Seasonal hours may vary depending on marina activity and staffing
• March through the end of October

Disclaimer

This job description is intended to convey essential information about the scope and responsibilities of the position. It is not intended to be an exhaustive list of duties, and the Community Manager or Marina Committee may assign additional tasks as deemed necessary.

Pay and Benefits

$12.50 per hour

EEO & Values Statement

RMEO is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.