Job Details

Supports and maintains desktops, mobile devices, and peripherals. Performs installations, diagnostics, repairs, maintenance, and upgrades of all minor hardware and equipment while ensuring optimal workstation performance. Troubleshoots level one and two issues and minor problem areas in a timely and accurate fashion. Primary Responsibilities Responsible for level one and two support of endpoint devices including computer systems. Works as part of a technical support team providing support and consultation pertaining to the configuration, setup, networking, preventative maintenance, security, troubleshooting, inventorying, and repair of endpoint technologies. Accurately identifies and escalates large-scale problems to the proper group(s) for resolution. Helps maintain an inventory of computers and related equipment. Documents instances of hardware failure, repair, installation, and removal. Maintains customized configurations based on various platforms and operating systems. Provides in...Technician, Technical Support, Service, Operations, Technology, Education, Software, Computer