Job Details

Job details

Job Role

Practice Engagement Manager

Work Location

Anywhere in the US and/or Remote

State / Region / Province

Anywhere in the US and/or Remote

Country

USA

Skills

Domain|Sales|Sales Execution

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

145126BR

Infosys is seeking a Practice Client Partner - Utilities (SAP). The Practice Client Partner will lead and grow the SAP portfolio within the Utilities vertical, owning all client interfaces across the assigned account scope. Partnering with the Senior/Group Client Partner, this role builds and executes the account plan for the SAP book of business-covering pipeline creation, deal strategy, solutioning, delivery governance, partner ecosystem motions (SAP/hyperscalers/ISVs), and CXO stakeholder management. Typically, the Practice Client Partner manages a single Utilities account or a defined portfolio within a large Utilities client, with end-to-end P&L responsibility in the range of $30M-$40M.

Role Description:
• Client relationship management and business development: manage client relationships in the Utilities vertical, build a SAP portfolio up to $30MM to $40MM, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders to ensure fulfilment of all commitments to Utilities clients across SAP programs
• Account planning and governance: create the account plan for Utilities SAP including relationships required, opportunities to be pursued, price decisions, etc.
• As a sales leader, you are expected to contribute to different phases from consulting through the sales lifecycle for Utilities SAP deals
• Responsible for client interactions with regard to SAP services business development in Utilities
• Guide various teams in regard to proposal development, building the right pricing construct, advise on internal capability building, and drive collaboration across the Account sales team
• Advise on opportunities to shape valueadding, winning solutions based on the changing market landscape and Utilities customer needs
• Lead teams on responses to RFPs/RFIs from clients and prospects on SAP technologies (mainly digital/newdimension areas like S/4HANA, SAP CX (formerly C/4HANA), Cloud solutions including RISE with SAP, and SAP BTP)
• Provide inputs towards building differentiated Utilities industry cloud solutions
• Devise GTM strategy for the Utilities SAP portfolio
• Liaise with SAP account teams, SAP Utilities IBU leadership, and other stakeholders
• Participate in strategy building for the Utilities SAP practice
• Liaise with analysts and related agencies in positioning Infosys' Utilities SAP services
• Lead the creation and execution of Infosys SAP campaigns and events for the Utilities services of the SAP practice

About Infosys Utilities & SAP
Infosys' Utilities practice partners with electric, gas, and water utilities to modernize core operations-metertocash, asset & network management, field services, customer experience, and grid modernization-while advancing sustainability, regulatory compliance, and reliability outcomes.
Together with SAP, our Infosys Innov8 co-innovation approach accelerates business and ERP transformation for Utilities clients by combining industry process expertise with SAP's digital core. We help utilities migrate to and scale on S/4HANA (including S/4HANA Utilities/ISU modernization), adopt RISE with SAP, and extend capabilities through SAP BTP, Analytics, EAM, FSM, and integration services-orchestrating adjacent ecosystems (e.g., AMI/MDM, GIS/SCADA, outage management, CX platforms, and hyperscalers) for endtoend value.
From value discovery and deal shaping to program delivery and managed services, Infosys enables Utilities to reduce cost-to-serve, improve reliability and asset performance, enhance customer satisfaction, and accelerate decarbonization goals-powering intelligent, future-ready Utilities on SAP.

Key Responsibilities:
• Driving and achieving the business targets for the Utilities SAP portfolio as set out by the business leader (bookings, revenue, margin)
• Managing relationships with client personnel (business & IT) across Utilities accounts
• Driving client conversations and presentations to articulate SAPled business value for Utilities (e.g., metertocash, asset/network operations, customer experience)
• Support growth through new business development and farming within existing Utilities customers to drive revenue growth
• Take Utilitiesfocused SAP gotomarket solutions (e.g., S/4HANA Utilities/ISU, RISE with SAP, SAP BTP extensions) to new and existing customers
• Lead RFP/RFI/RFQ responses for Utilities SAP opportunities
• Manage SAP pursuits with endtoend accountability-pursuit planning, participation in solution development, priming customer/dealadvisor conversations, leading crossfunctional technology teams in delivering the response, and driving win themes/differentiation and commercial models
• Undertake account planning exercises with the Account Managers for Utilities SAP and execute as per the agreed plan
• Undertake periodic reviews with senior management on pipeline, bookings, delivery health, and P&L

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience in consulting/IT services, with strong sales/relationship management/account management experience (Utilities industry exposure preferred)
• Significant business development and program/project management experience for SAP engagements
• Experience in SAP sales (Utilities preferred)
• Track record of interacting and building relationships with C-level client contacts (business & IT)
• Hands-on SAP sales and/or delivery experience with performance measured on book & bill / bookings and revenue targets
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Estimated annual salary for this role will be $128,000 to $250,000.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.