Job Details

Job Description
What Success Looks Like

Successful contractors:

• Attend and complete certification as scheduled
• Follow processes exactly as outlined
• Meet quality and performance expectations
• Work independently with minimal supervision

Responsibilities

• Handle customer service calls professionally
• Provide accurate information and resolutions
• Document all interactions correctly
• Maintain compliance with program requirements

Non-Negotiable Requirements

• High school diploma or GED
• Reliable wired internet and dedicated workspace
• Windows 11 PC (8 GB RAM minimum)
• USB headset required
• Ability to commit fully during certification

Compensation Information

• Contract pay generally ranges $12-$15/hour, depending on client program
• Performance incentives may be available on select programs

We believe clarity builds commitment.
If learning the full details helps you decide this is or isn't a fit - that's a successful recruiting outcome.