Waste Connections - - Responsibilities: Field calls from customers and work to resolve problems they raise concerning service or billing; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service; Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders; Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient