Job Details

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Job Title: CGL - Sr Technical Consultant Casualty Claims

Work Location: Itasca, IL, 60143

Job Type: Full-Time

Work Type: Hybrid / Remote

Duration: Full-Time

Job Description

• This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents.
• Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis.
• Claim assignments are multi-state and involve commercial customers.

• Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
• Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.
• Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.
• Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion.
• Identifies possibly suspicious claims
• Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question.
• These claims require the highest level of investigation, analysis, evaluation, and negotiation.
• Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.
• Will be utilized as a technical resource by adjusters.
• Will represent the company at mediation, arbitration and trials.
• Review and analyze contracts, leases, and identify risk transfer opportunities
• Demonstrate ability to write positional coverage letters.
• Manage litigation expenses.
• Reports into Unit Manager

• Must have 5+ years Commercial General Liability Litigation experience with insurance carrier. TPA only experience will not be considered.
• Bachelor's degree or equivalent experience, industry designation preferred.
• Dedicated to meeting the expectations and requirements of internal and external customers
• Makes decisions in an informed, confident and timely manner
• Maintains constructive working relationships despite differing perspectives
• Considers the perspectives of others and gives them credibility
• Strong organizational and time management skills
• Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
• Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
• Understanding of applicable statutes, regulations and case law
• Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
• Easily adapts to new or different changing situations, requirements or priorities.
• Cultivates an environment of teamwork and collaboration
• Operates with latitude for un-reviewed action or decision.
• Computer experience (MS Office, excel, word, etc)
• Ability to work in a paperless environment.
• This job posting provides cursory examples of some of the job duties associated with this position.
• The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.