Job Details

Title: Application Configuration Analyst
100% Remote however if able to get candidates in Akron area would be preferred in case occasional travel into office from time to time needed

Department - Team: Tx and Dx Products - Asset Management Systems
Summary of Responsibilities:
• Configuring application interfaces, maintaining reports, and vendor package applications.
• Analyzing, designing, configuring, maintaining, testing, troubleshooting, and implementing changes to the various custom developed and package applications supported.
• Learning and understanding the business processes associated with supported applications.
• Developing technical designs that meet business needs and support the company's IT direction.
• Properly leveraging the correct technology for the defined requirements.
• Creating and executing comprehensive unit test plans, developing test cases, assisting with integration, and completing system test plans.
• Developing clear documentation for completed products.
• Investigating and resolving problems with supported applications in a production support environment.
• Assist with coordination of software packaging requests where needed to support Asset Management.
• Solving complex problems and troubleshooting functionality for issue identification.
• Learning electric utility transmission and distribution related business processes.
• Becoming proficient software developer on the supported software applications and related tools.
• Consistently delivering high quality results.
• Managing source code repositories, builds, and deploys.
• Active participating in a collaborative work environment.
• Availability to work flexible hours to support our application portfolio.
• Frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution, etc.

Summary of Qualifications:
• Experience with relational databases required. Strong SQL skills including writing procedures, triggers, jobs a must. Familiar with database tools (TOAD, SQL Server Management Studio, etc) a plus.
• Experience with Microsoft Server configuration/administration (IIS, Services, Tasks, etc) required.
• Experience with Asset Management products such as DNV Cascade, Doble Powerbase, Hitachi Asset Performance Monitor (APM), and SEL Compass a strong plus.
• Knowledge of Linux/UNIX operating systems a plus.
• Experience with Kubernetes clusters and application deployments a plus.
• Integration experience a strong plus.
• Analytical skills to resolve problems and think creatively.
• Willingness to undertake assignments involving unfamiliar subjects, with the aptitude to learn quickly.
• Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology.
• Good interpersonal skills and demonstrated ability to work effectively as part of a team.
• Highly motivated to work independently and productively but also able to work in a virtual environment (working with remote co-workers using virtual technologies).
• Ability to meet established priorities and schedules, and willing to undertake assignments involving multiple tasks.
• Demonstrated ability to provide software solutions and supporting entire software development life cycle.
• Proven ability to troubleshoot and solve problems in a production support environment.
• Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively.
• Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.

Qualifications at the Level II include all the above, plus minimum of 2-4 years professional-level experience required.
Qualifications at the Level III include all the above, plus minimum of 4-7 years professional-level experience required.