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Job Details

Customer Service Representative

  2026-03-31     Brookshire Grocery     Ace,TX  
Description:

At Brookshire Grocery Company (BGC), we are committed to fostering an engaging community where every team member can excel. With a strong presence across various states, including Texas, Louisiana, Arkansas, and Oklahoma, our company proudly operates five distinct brands: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's, with over 215 stores to serve our customers.

We believe in supporting your career aspirations and personal growth. At BGC, your contributions are appreciated, and your journey with us is bound to be rewarding with countless opportunities. Whether you are beginning your career or looking to progress further, you will experience a supportive environment, ample chances for development, and the opportunity to make a meaningful difference in your community.

Why Join Us:

  • Health and Wellness: Comprehensive medical, vision, dental, and prescription coverage to meet your needs.
  • Work-Life Balance: Enjoy paid time off to unwind and refresh.
  • Future Savings: Participate in a 401(k) plan that aids in securing your financial future, supported by company contributions.
  • Employee Benefits: Enjoy special discounts on essential products.
  • Educational Support: Access scholarships and resources to help you reach your goals.
  • Outdoor Opportunities: Take advantage of a stunning 205-acre recreational area for relaxation and leisure activities.

Becoming part of BGC means joining something significant. We are dedicated to supporting your ambitions, inspiring your path, and celebrating your achievements.

Job Overview:

The Customer Service Representative plays a vital role in assisting and serving our valued customers. Key responsibilities include general stocking tasks such as processing merchandise, building displays, and ensuring a safe and welcoming shopping atmosphere.

Key Responsibilities:
  • Efficiently operate a cash register for customer transactions.
  • Unload and unpack merchandise to maintain stock levels.
  • Construct and replenish displays while keeping merchandise organized on shelves.
  • Engage with customers, addressing their inquiries or concerns to promote a friendly, customer-centered environment.
  • Maintain a clean and safe work space while observing company safety protocols.
  • Encourage customers to take advantage of Ace Rewards membership benefits.
  • Adhere to all legal regulations regarding restricted sales.
Qualifications:
  • Basic knowledge of cash register operations.
  • Strong mathematical skills with the ability to count accurately.
  • Effective collaboration with team members.
  • Excellent communication skills, both written and verbal.
  • Able to multitask in a dynamic environment.
  • Detail-oriented with a commitment to precision.
  • Willing to work during nights, weekends, and holidays.
  • Proactive in identifying potential hazards and reporting them.
Requirements:
  • Must be at least 16 years of age.
  • At least 18 years of age to operate and clean motorized equipment.
  • Must be 21 years of age or older to drive for company business per the BGC Business Driver Policy.
Physical Requirements:
  • Continuous use of close and distant vision, along with depth perception.
  • Able to stand or walk for extended periods.
  • Capacity to reach, handle, and manipulate objects.
  • Able to communicate effectively through speaking and listening.
  • Occasional lifting or pushing of items weighing up to 75 lbs.
  • Regular bending, kneeling, and squatting are required.
  • Consistent attendance is crucial.
Work Environment:
  • Primarily in a retail store setting.
  • May encounter varying temperatures in non-weather conditions (both heat and cold).
  • Potential exposure to slippery surfaces and cleaning agents.
  • Noise levels may range from quiet to moderate.

Are you ready to elevate your career? At BGC, we offer you the chance to thrive!


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