Job Details

• Location: Jamaica (Remote)
• Position Type: Independent Contractor
• Industry: Travel & Hospitality

Remote Travel Opportunity for Customer Service & Hospitality Professionals in Jamaica

Are you experienced in customer service, hospitality, tourism, or client support?

We are seeking motivated individuals in Jamaica to join our team as a Customer Support Travel Agent / Travel Consultant.

This remote opportunity is ideal for individuals who enjoy assisting clients, coordinating details, and working in a professional virtual environment within the travel and tourism industry.

Training and structured onboarding are provided.

Role Summary

As a Customer Support Travel Agent, you will support clients with:

• Travel planning and coordination
• Vacation research and booking support
• Cruise and resort reservations
• Client communication and follow-up
• Vendor coordination and itinerary management

This role focuses on customer service, travel coordination, and client relationship management in a remote setting.

Key Responsibilities

• Provide professional customer support via phone, email, and digital platforms
• Research and coordinate flights, hotels, cruises, and tours
• Assist with booking management and travel documentation
• Maintain accurate client records
• Deliver timely follow-up and client care
• Participate in online training and team development sessions
  
  Qualifications
• Must reside in Jamaica
• Background in hospitality, tourism, call center, retail, or customer support preferred
• Strong written and verbal communication skills
• Comfortable using email, online systems, and virtual meeting platforms
• Reliable internet access
• Organized and detail-oriented
• Self-directed and professional
  
  Why This Opportunity May Be a Fit
  
  This role may be suitable for individuals seeking:
• Flexible remote work in the travel industry
• Experience in travel coordination and client services
• Professional growth within tourism and hospitality
• A structured training environment
  
  Application Process
  
  Qualified candidates will be invited to attend a virtual information session outlining the role, expectations, and onboarding process.