Job Details

About the Role

Innovaccer is a health AI company, and this role operates at the speed of a high-growth tech company. You'll be the person our ACO and provider customers turn to when they need to understand what CMS just changed, what it means for their program, and what theyshould do about it. That means you're as comfortable on a customer call as you are reading a final rule, and you know how to take dense federal guidance and turn it into something an operations team can actually use.

This role sits on the Policy and Partnerships team and works closely with Customer Success, Product, Sales, and our executive team. You'll build and run our internal and external health policy education program, manage relationships with HHS and CMS program staff, and help customers navigate policy issues in partnership with the customer success team.

This is a customer and partner-facing, cross-functional role. It's not a research or advocacy position.

A Day in the Life

Customer Education and Enablement

• Design and deliver ongoing education on VBC and other core health policy developments, model requirements, and program updates for Innovaccer's ACO and provider customers.
• Translate federal register notices and model guidance into plain-language materials with clear operational implications.
• Run scalable programming (webinars, office hours, quick-reference guides) that keeps customers current and confident.

Policy Analysis and Impact Assessment

• Monitor federal health policy developments with a focus on what they mean for customers participating in accountable care models and other federal programs.
• Produce timely analysis of proposed and final rules and model updates, briefing both customers and internal teams.
• Flag and communicate policy shifts that affect model participation, quality reporting, and financial benchmarks.

HHS/Federal Health Policy Engagement

• Represent Innovaccer in CMS and HHS stakeholder engagement and maintain working relationships with program staff.
• Work closely with Innovaccer's health policy consultants in DC, leveraging their connections and advocacy on our behalf.
• Facilitate feedback loops between our customers' on-the-ground experience and CMS program leadership.
• Support customers through model application processes and ongoing program requirements.

Model Participation

• Track customer participation in CMS models and value-based care programs as a core success metric.
• Identify customers who would benefit from expanding their participation and support their enrollment in partnership with the customer success team.

What You Need

• 8+ years of experience in healthcare policy, with direct knowledge of CMS value-based care programs and CMMI models.
• Experience working on VBC model implementation or participation from the provider, health system, ACO, or vendor side, not only from a government or advocacy role.
• Ability to translate complex policy into practical guidance that non-policy audiences can act on.
• Existing relationships with CMS or CMMI staff, or a demonstrated track record of building federal relationships in a prior role.
• Comfort operating in a fast-paced tech or startup environment, managing multiple workstreams with limited structure.
• Strong communication skills, written and verbal, across audiences from C-suite to operations staff. Demonstrated ability to work effectively as an individual contributor who leads with influence across multiple teams.
• Experience designing or running education or training programs.

Preferred

• Prior experience at CMS, HHS, or congressional health staff, particularly working on accountable care models at CMMI. We value this background when it comes with meaningful private sector or implementation experience alongside it.
• Direct experience with ACO operations from the participant side: health system, clinically integrated network, ACO management company, or health IT vendor.

We offer competitive benefits to set you up for success in and outside of work.

Here's What We Offer

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays-because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry's most generous parental leave policies to support you during life's most important moments.
• Recognition & Rewards: We celebrate wins-big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won't go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information, please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)