Job Details

Location: King of Prussia, PA (Hybrid) or Remote with Travel (Ideal candidate within 1.5 hours of King of Prussia, PA)

Travel: Up to 40-50% (customers, carrier partners, events, trade shows)

Role Overview

We are seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio. This role sits at the intersection of solutions architecture, sales enablement, and thought leadership. You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions - while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion. This is not a pure sales role and not a back-office architect.

You are the quarterback who:

• Enables the sales team to win complex deals
• Architects bundled repeatable solutions
• Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
• Creates technical content that positions us as the trusted mobility authority

Key Responsibilities

• Wireless & WWAN Portfolio Ownership
  • Own and continuously evolve our WWAN, wireless router, and specialty device strategy
  • Act as the Subject Matter Expert (SME) for:
    • Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
    • WWAN connectivity (5G/LTE, carrier integrations)
    • Mobile laptops & rugged devices
    • Wireless scanning and specialty field devices
  • Define standardized solution bundles the sales team can confidently sell
  • Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market
• Pre-Sales Solutions Architecture & Sales Enablement
  • Partner directly with AEs, AMs, and carrier teams on:
    • Discovery calls
    • Technical validation
    • Solution design
    • Deal strategy
  • Translate customer challenges into clear architectures, scopes of work, and proposals
  • Serve as escalation point for complex technical questions during sales cycles
  • Enable reps through:
    • Training sessions
    • Playbooks
    • Demo environments
    • Competitive positioning
    • Monthly promotions
• Post-Sales Technical Support & Expansion
  • Support Tier 1-2 technical escalations for WWAN/router deployments
  • Ensure solutions are deployed correctly and meet customer expectations
  • Identify expansion opportunities post-deployment:
    • Managed services
    • Monitoring
    • Support contracts
    • Refresh or scale-out opportunities
  • Work closely with operations, Tech Zone, and support teams for smooth execution.
• Partner & Carrier Engagement
  • Build and maintain strong relationships with:
    • Carriers (Telecommunication, Telecommunication, Telecommunication & MVNOs)
    • OEMs and hardware vendors
    • Technology and platform partners
  • Attend and represent us at:
    • Trade shows
    • Carrier events
    • Partner summits
• Content Creation & Thought Leadership
  • Act as a public technical face for wireless and mobility solutions
  • Create and deliver:
    • Webinars
    • YouTube videos
    • Technical walkthroughs
    • Sales enablement content
  • Partner with graphic designer to:
    • Educate the market
    • Build credibility
    • Support demand generation
  • Translate real-world deployments into compelling stories and use cases

Ideal Candidate Profile

Experience

• 5 years in a technical sales, solutions architect, or wireless networking role
• Hands-on experience with:
  • WWAN / cellular networking
  • Wireless routers, gateways, antennas and peripherals
  • On-site Installation coordination
  • Mobility or IoT deployments
  • Laptops, Scanners & other specialty devices
• Experience supporting complex B2B sales cycles
• Comfortable working directly with:
  • Sales teams
  • Customers
  • Carrier and OEM partners

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status.

Applicants with a disability or a disabled veteran may request a reasonable accommodation if he/she is unable or limited in his/her ability to access job openings or apply for a job on our website as a result of his/her disability. The applicant may request reasonable accommodations by contacting us.